Reference

How We Handle Your Account Data

Your account data — including your registered wallet details for DANA, OVO, and GoPay — is collected only to keep your access smooth and your transactions running.

DANA, OVO, GoPay wallet data protectedNo data sold to third partiesAccount access secured at every stepAvailable where local law permits
bravotogel How We Handle Your Account Data
CONTACT & REQUESTS

Reach Us About Your Privacy

If you want to review, correct, or request deletion of your personal data, our support team handles privacy requests directly. You can reach us through live chat, email, or our Telegram channel — we aim to respond to all data-related requests within a reasonable timeframe. Bring your registered account details so we can verify your identity before making any changes.

Live Chat Open the chat widget from any page on bravotogel. Available around the clock for account and privacy queries, including wallet data and access requests.
Email Support Send your privacy request to our support address. Include your registered account email and the specific data action you are requesting — review, correction, or deletion.
Telegram Reach our Indonesia support team via our official Telegram channel. Useful for quick follow-ups on open privacy requests or wallet verification questions.
DATA HANDLING DETAIL

How We Protect and Manage Your Data

We apply security measures at the account level — from the moment you log in to the point your withdrawal clears to your DANA, OVO, or GoPay wallet. Session tokens are invalidated after logout, and account changes require re-verification. Here is how each area of data handling works in practice.

Cookies and Session Data

We use session cookies to keep you logged in across pages and to remember your device. You can clear cookies at any time from your browser settings; doing so will end your active session.

Account Security

Account access is protected by password and OTP verification. Any change to your registered wallet — DANA, OVO, or GoPay — triggers a re-verification step before the update is saved.

Data Retention

Active account data is kept for as long as your account is open. After account closure, we retain only what applicable regulations require and remove the rest within a reasonable period.

Requesting Changes

To access, correct, or delete your data, contact us via live chat or email with your account details. We verify your identity first, then process the request as quickly as regulations allow.

Common Questions About Your Data

These are the questions we hear most often about how bravotogel handles personal data, wallet information, and account privacy. If your question is not here, reach us directly through live chat.

We collect your name, contact details, and the e-wallet identifiers you provide — such as your DANA, OVO, or GoPay account reference — along with device and session data used to secure your login.

Your wallet details are shared only with the payment processor needed to complete your transaction. We do not sell or pass this information to unrelated third parties under any circumstances.

Contact our support team via live chat or email with your registered account details. After we verify your identity, we will provide a summary of the personal data we hold on your account.

Yes. Submit a deletion request through live chat or email. We will remove your data after verifying your identity, retaining only what applicable regulations in your eligible region require us to keep.

After account closure, we keep only the data that local regulations require us to retain. Everything else is deleted within a reasonable period following your closure request.

We use session cookies to maintain your login and remember your device. You can clear or block cookies through your browser settings at any time, though this will end your active session on the site.